As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically begin building your custom product per your specifications.
If your order is stock and we process the charges to your credit card, it will generally ship within 30 days days from the date of your order and should be delivered within 7-10 business days thereafter. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out, and also provide information via the "Arrive" app for status updates.. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at email@example.com